Frequently Asked Questions
Find answers to the most common questions about our platform, courses, and Islamic education programs
Courses & Enrollment
How do I enroll in a course?
What are the prerequisites for courses?
How long do courses typically last?
Can I access course materials after completion?
Are courses available in different languages?
What happens if I miss a live class?
Payment & Billing
What payment methods do you accept?
Are there any free courses?
What is your refund policy?
Do you offer discounts or scholarships?
Will I be charged automatically?
Technical Support
What devices can I use to access courses?
Do I need to download any software?
What if I'm having technical difficulties?
Is my personal information secure?
Account Management
How do I create an account?
Can I change my email address?
What if I forget my password?
Can I delete my account?
How do I update my profile information?
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help with any questions about our Islamic education programs.