Terms of Service
User Agreement for Guidance Welfare Educational Platform
Last updated: June 2025
Introduction and Acceptance
Welcome to Guidance Welfare
Welcome to Guidance Welfare ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our educational platform, website, and services (collectively, the "Service").
Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Legal Binding Agreement
These Terms constitute a legally binding agreement between you and Guidance Welfare. Please read them carefully before using our platform.
User Accounts and Registration
Account Creation Requirements
To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and maintain the security of your account credentials.
Age Requirements
You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
Account Responsibilities
You are responsible for all activities that occur under your account. Keep your password secure and notify us immediately of any unauthorized access.
Educational Services and Content
Course Access and Enrollment
Course enrollment may be subject to prerequisites and availability. Access to course materials is granted upon successful enrollment, and we reserve the right to modify course content and structure as needed.
Testing and Assessments
All tests and assessments are designed to evaluate learning progress. Academic integrity is required, and any form of cheating or plagiarism may result in account suspension.
Learning Materials
Course materials remain accessible for enrolled students according to the specific terms of each course. Progress tracking and completion records are maintained for educational purposes.
User Conduct and Prohibited Activities
Acceptable Use
You agree to use our platform responsibly and in accordance with all applicable laws and regulations. Respect for other users and the learning environment is essential.
Prohibited Activities
You may not engage in activities that violate laws, impersonate others, interfere with the Service's operation, or attempt unauthorized access to our systems.
Content Guidelines
Do not post harmful, offensive, or inappropriate content. Sharing copyrighted material without permission, distributing malware, or engaging in spam or harassment is strictly prohibited.
Intellectual Property Rights
Our Content
All course materials, text, graphics, logos, and software are owned by Guidance Welfare or our licensors and are protected by copyright and other intellectual property laws.
Your Content
You retain ownership of content you submit to our platform, but grant us a license to use, modify, and display such content in connection with providing the Service.
Respect for Rights
Users must respect intellectual property rights of others and may not infringe upon copyrighted materials or trademarks without proper authorization.
Payment Terms and Refunds
Course Fees
Course fees are clearly displayed before enrollment. Payment is required to access premium course content, and all fees are non-transferable between users.
Refund Policy
Refunds may be available within 7 days of course enrollment, subject to our refund policy. No refunds are provided after course completion or when substantial progress has been made.
Price Changes
We reserve the right to modify pricing with advance notice. Existing enrollments will not be affected by price changes.
Legal Terms and Limitations
Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Service.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from your use of the Service.
Governing Law
These Terms are governed by applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our support team for clarification.